Technology Support Request
JMA/Freije- Technology Support Request
Name
*
First Name
Last Name
Phone Number
*
Format: (000) 000-0000.
Your email address
*
example@example.com
Please state your workstation/device type
*
Laptop/Notebook
Desktop
Iphone
Android Phone
Ipad/Tablet
Company Desk Telephone
Audio Visual Equipment
Other
Choose One (one issue per ticket)
*
Computer Username/Password Error
Computer System Unresponsive
Computer Power On Failure
Internet/Networking Disconnected
Shared Drive/One Drive Issues
Network Printer/Scanner Malfunction
Outlook Mail Account Issue
Outlook Mail Send/Receive Error
Telephone Malfunction
SNOW Login Issue
Instruction Needed on how to complete a task
Other
Instruction Needed?
Email
Outlook Calendar
SNOW
DropBox
Photography
Concur
NetChex
Time Clock
Form for Mileage/Per Diem
Other
Describe your issue
*
Please attach technical error screenshot for further analysis if possible
Date issue/problem started
*
-
Month
-
Day
Year
Date Picker Icon
Please select your urgency/priority level of your issue
*
Very Low (5)
Low (4)
Medium (3)
High (2)
Critical (1)
Submit Now
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